Checking platform status and trust
Our public status page and trust page let you see if the platform is up, and how we handle your data.
If something on DoCPR.com does not seem to be working, check our status page first — it is always up to date on outages and ongoing incidents. The trust page explains how we protect your data.
Status page
Go to https://app.docpr.com/status. You will see the current health of:
What the status page shows
- Web application — the portal and admin
- Database — Supabase (where your data lives)
- Email delivery — Mailgun
- SMS delivery — Twilio
- Payments — Stripe
- Online courses — SCORM Cloud
Each component shows a green dot (Operational), yellow dot (Degraded), or red dot (Outage) along with the last time we checked.
Trust page
Go to https://app.docpr.com/trust. That page documents how we keep your information safe:
Topics covered on the trust page
- Where data is stored (US East, Supabase)
- Encryption in transit (HTTPS everywhere) and at rest
- Who can access your data (least-privilege role-based access)
- Backup and disaster recovery
- Sub-processors we use (Stripe, Mailgun, Twilio, etc.)
- How to request a data export or deletion
Was this article helpful?
Still need help?
We're here for you — call or email us any time during business hours.
Mon–Fri 8am–5pm Central Time