Downloading a copy of your data
You can request a copy of everything we have on file for you — bookings, certs, notes — as a downloadable ZIP.
You have the right to a copy of your data. The Data Export page lets you request a ZIP file with everything we store about you — your profile, bookings, certs, payments, and any notes from staff.
How to request your data
- 1Sign in at https://app.docpr.com/portal.
- 2Tap your name (top right) or the Account icon, then choose Data Export.
- 3Read the short summary of what is included.
- 4Tap Request export.
- 5We prepare the file and email you a download link, usually within a few minutes.
- 6The link is valid for 7 days. Download the ZIP and keep it somewhere safe.
What is in the ZIP
- profile.json — your name, email, phone, and account settings
- bookings.csv — every class you have booked
- certifications.csv — every cert we have issued or that you have uploaded
- payments.csv — receipts and refunds
- notes.csv — any messages or notes attached to your record
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Tip: The CSV files open in Excel, Numbers, or Google Sheets. The JSON file is for technical users — most people can ignore it.
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Note: If you want your account deleted instead of just exported, email support@docpr.com and we will walk you through it.
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