Refund policy
When you can get a refund and how to request one.
We offer full refunds for cancellations made at least 48 hours before your class.
| When you cancel | Refund |
|---|---|
| 48+ hours before class | Full refund |
| Less than 48 hours before class | No automatic refund — contact us |
| Class was cancelled by us | Full refund or free reschedule |
How to request a refund
- 1Cancel your booking through your portal (see "How to cancel your booking").
- 2Refunds are processed automatically if you cancel 48+ hours before class.
- 3Refunds typically appear on your card within 5–10 business days.
If you missed the 48-hour window due to an emergency, contact us. We handle these situations on a case-by-case basis. Email support@docpr.com or chat with us.
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Note: If the class was cancelled by us, you will receive a full refund automatically. We will also email you about rescheduling options.
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